Privacy policy

1. Business Information
Business Name: House of Padmira Silk
Managed By: Manda Dnyandev Ambare
Registered Address:
201, Viva K Raheja Hillside Homes,
Pirangut Block TH 01,
Paud Road, Pune,
Maharashtra – 412115, India
📞 +91 8767420359
📧 houseofpadmira@gmail.com
🌐 https://padmirasilk.com/

2. Information We Collect
a) Personal Information
We may collect:
Full Name
Phone Number
Email Address
Billing & Shipping Address
Order details
Customer communication records
b) Payment Information
Payments are processed through secure third-party payment gateways
We do not store debit/credit card numbers, CVV, UPI PIN, or banking credentials
c) Technical Information
When you use our Website, we may collect:
IP address
Device information
Browser type
Pages visited
Cookies and analytics data

3. How We Use Your Information
We use your information to:
Process and fulfill orders
Deliver products and services
Provide customer support
Send order updates
Improve our Website and customer experience
Prevent fraud or misuse
Maintain records and comply with legal obligations

4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Courier and logistics partners
Payment gateway providers
IT and hosting service providers
Legal or government authorities when required by law
Only necessary information is shared for service fulfillment.

5. Fabric & Product Disclaimer
Handcrafted and woven textile products may naturally contain slight irregularities or variations in weave, texture, or color
Product colors may vary slightly depending on screen settings and photography lighting
Such variations are not considered defects

6. Cookies Policy
Our Website may use cookies to:
Improve user experience
Analyze Website traffic
Store customer preferences
Enhance Website functionality
Users may disable cookies through browser settings.

7. Data Security
We implement reasonable technical and administrative safeguards to protect personal information. However, no online system can guarantee complete security.

8. Data Retention
We retain information as necessary for:
Order processing
Customer support
Billing and accounting
Legal compliance
Internal records

9. Your Rights
You may request:
Access to your personal data
Correction of inaccurate data
Deletion of data (subject to legal obligations)
Requests can be made via houseofpadmira@gmail.com.

10. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked on our Website.

11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.

12. Contact Us
📞 +91 8767420359
📧 houseofpadmira@gmail.com
For any privacy-related concerns, please contact us using the above details.