Shipping policy

This Shipping Policy applies to all orders placed through https://padmirasilk.com/ (“Website”) and is operated by HOUSE OF PADMIRA SILK 

1. Order Processing
Orders are processed within 2–5 business days after successful payment
Orders are not processed on Sundays or public holidays
During festive seasons, sales, or high order volumes, processing times may be extended

2. Shipping Coverage
We ship across India, subject to serviceability by our courier partners
Orders to remote or non-serviceable locations may take additional time or may not be accepted

3. Delivery Timeline
Metro cities: 3–7 business days
Other cities/towns: 5–10 business days
Delivery timelines are estimates and may vary due to:
Location accessibility
Courier partner delays
Weather conditions
Public holidays
Operational disruptions

4. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on selected products or promotional campaigns

5. Order Tracking
Tracking details will be shared via SMS, email, or other communication methods once the order is dispatched

6. Customer Responsibility
Customers must provide accurate:
Full Name
Delivery Address
Contact Number
Pincode
Incorrect or incomplete details may result in delays or failed deliveries.

7. Delivery Completion
Orders are considered delivered once received at the provided address
Customers are requested to ensure availability at the time of delivery

8. Fabric & Handmade Product Disclaimer
Handwoven or handcrafted textile products may naturally contain slight variations in weave, texture, color, or finish
Product colors may vary slightly due to screen settings and photography lighting

These variations are not considered manufacturing defects

9. Delays Beyond Control
We are not responsible for delays caused by:
Natural disasters
Government restrictions
Courier issues
Strikes or force majeure events

10.  Contact Information
📞 +91 8767420359
📧 houseofpadmira@gmail.com
For shipping-related queries, please